Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Textlocal API

Setup the Zendesk API trigger to run a workflow which integrates with the Textlocal API. Pipedream's integration platform allows you to integrate Zendesk and Textlocal remarkably fast. Free for developers.

Create Contact with Textlocal API on New Ticket (Instant) from Zendesk API
Zendesk + Textlocal
 
Try it
Create Contact with Textlocal API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Textlocal
 
Try it
Create Contact with Textlocal API on Ticket Closed (Instant) from Zendesk API
Zendesk + Textlocal
 
Try it
Create Contact with Textlocal API on Ticket Pended (Instant) from Zendesk API
Zendesk + Textlocal
 
Try it
Create Contact with Textlocal API on Ticket Solved (Instant) from Zendesk API
Zendesk + Textlocal
 
Try it
New Contact from the Textlocal API

Emit new contact

 
Try it
New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
New Inbox Message from the Textlocal API

Emit new inbox message.

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
New Sent API Message from the Textlocal API

Emit new message sent via Textlocal's API

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Create Contact with the Textlocal API

Create a new contact. See the docs here

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Send SMS with the Textlocal API

This Action can be used to send text messages to either individual numbers or entire contact groups. See the docs here Note: While both numbers and group_id are optional parameters, one or the other must be included in the request for the message to be sent.

 
Try it
Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
Try it

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Textlocal

The Textlocal API on Pipedream allows for robust SMS messaging capabilities within workflows. You can send notifications, alerts, and updates directly to mobile users, automate marketing campaigns, or integrate SMS into multi-channel communication strategies. By leveraging Pipedream's serverless platform, you can create complex workflows involving Textlocal for various application domains without managing infrastructure, boosting productivity and engagement through the power of automated text messaging.

Connect Textlocal

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    textlocal: {
      type: "app",
      app: "textlocal",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.txtlocal.com/balance`,
      params: {
        apiKey: `${this.textlocal.$auth.api_key}`,
      },
    })
  },
})