Integrate the Zendesk API with the SuperPhone API

Setup the Zendesk API trigger to run a workflow which integrates with the SuperPhone API. Pipedream's integration platform allows you to integrate Zendesk and SuperPhone remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with SuperPhone#

Create New Contact with SuperPhone API on New Ticket (Instant) from Zendesk API

Zendesk + SuperPhone

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Create New Contact with SuperPhone API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + SuperPhone

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Create New Contact with SuperPhone API on Ticket Closed (Instant) from Zendesk API

Zendesk + SuperPhone

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Create New Contact with SuperPhone API on Ticket Pending (Instant) from Zendesk API

Zendesk + SuperPhone

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Create New Contact with SuperPhone API on Ticket Solved (Instant) from Zendesk API

Zendesk + SuperPhone

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Popular Zendesk and SuperPhone Triggers#

New Contact Created from the SuperPhone API

Triggered when a new contact is created. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Message Received from the SuperPhone API

Triggered when a new message is received. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and SuperPhone Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create New Contact with the SuperPhone API

Create a new contact. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Message with the SuperPhone API

Send a message to a contact. See the documentation

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Update Contact with the SuperPhone API

Update an existing contact. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of SuperPhone#

SuperPhone is a communication platform that allows users to manage text and call campaigns through a personal phone number. Leveraging the SuperPhone API on Pipedream, you can automate interactions with contacts, send personalized messages, and get analytics on message deliverability and engagement. With Pipedream's serverless platform, you can trigger workflows on various events, like receiving a new message or a specific keyword, and connect to countless other apps to extend functionality.

Connect SuperPhone#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    superphone: {
      type: "app",
      app: "superphone",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{{your_query}}`, // such as "query testAuth {defaultForm {id}}"
    }
    return await axios($, {
      method: "post",
      url: `https://api.${this.superphone.$auth.environment}/graphql`,
      headers: {
        Authorization: `Bearer ${this.superphone.$auth.api_key}`,
        "Accept": `application/json`,
      },
      data,
    })
  },
})

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