Integrate the Zendesk API with the Status Hero API

Setup the Zendesk API trigger to run a workflow which integrates with the Status Hero API. Pipedream's integration platform allows you to integrate Zendesk and Status Hero remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Status Hero#

Create Team Holiday with Status Hero API on New Ticket (Instant) from Zendesk API

Zendesk + Status Hero

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Create Team Holiday with Status Hero API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Status Hero

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Create Team Holiday with Status Hero API on Ticket Closed (Instant) from Zendesk API

Zendesk + Status Hero

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Create Team Holiday with Status Hero API on Ticket Pended (Instant) from Zendesk API

Zendesk + Status Hero

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Create Team Holiday with Status Hero API on Ticket Solved (Instant) from Zendesk API

Zendesk + Status Hero

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Popular Zendesk and Status Hero Triggers#

New Check In Event from the Status Hero API

Emit new events when new status update (check-in) occurs. See the docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Comment Event from the Status Hero API

Emit new events when new comments are created on statuses. See the docs here

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Reaction Event from the Status Hero API

Emit new events when new reaction for a status update (check-in) occurs. See the docs here

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Popular Zendesk and Status Hero Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Team Holiday with the Status Hero API

Creates a team-wide holiday., See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Record Member Absence with the Status Hero API

Creates a vacation or leave day for an individual team member, See the docs

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Status Hero#

The Status Hero API allows you to interface with the Status Hero platform programmatically, enabling you to automate stand-ups, collect team status updates, and integrate this data with other apps and services. By leveraging Pipedream's capabilities, you can set up workflows that react to new check-ins, sync updates to project management tools, or analyze team productivity by aggregating status data.

Connect Status Hero#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    status_hero: {
      type: "app",
      app: "status_hero",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://service.statushero.com/api/v1/members`,
      headers: {
        "X-Team-ID": `${this.status_hero.$auth.team_id}`,
        "X-API-Key": `${this.status_hero.$auth.api_key}`,
      },
    })
  },
})

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