Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the SSH (key-based auth) API

Setup the Zendesk API trigger to run a workflow which integrates with the SSH (key-based auth) API. Pipedream's integration platform allows you to integrate Zendesk and SSH (key-based auth) remarkably fast. Free for developers.

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Execute a Command with SSH (key-based auth) API on New Ticket (Instant) from Zendesk API
Zendesk + SSH (key-based auth)
 
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Execute a Command with SSH (key-based auth) API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + SSH (key-based auth)
 
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Execute a Command with SSH (key-based auth) API on Ticket Closed (Instant) from Zendesk API
Zendesk + SSH (key-based auth)
 
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Execute a Command with SSH (key-based auth) API on Ticket Pended (Instant) from Zendesk API
Zendesk + SSH (key-based auth)
 
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Execute a Command with SSH (key-based auth) API on Ticket Solved (Instant) from Zendesk API
Zendesk + SSH (key-based auth)
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Execute a Command with the SSH (key-based auth) API

Executes a command on a remote device. See SSH lib docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of SSH (key-based auth)

The SSH (Secure Shell) key-based authentication API allows you to execute commands on a remote server securely. With Pipedream, leverage this capability to automate server management tasks, execute deployment scripts, or gather data from your server infrastructure. By integrating with other apps on Pipedream, you can create seamless workflows that trigger actions on your servers in response to various events.

Connect SSH (key-based auth)

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module.exports = defineComponent({
  props: {
    ssh: {
      type: "app",
      app: "ssh",
    }
  },
  async run({steps, $}) {
    const SSH2Promise = require('ssh2-promise')
    
    const { 
      host, 
      port,
      username, 
      privateKey,
    } = this.ssh.$auth
    
    const ssh = new SSH2Promise({
      host,
      port,
      username,
      privateKey,
    })
    
    await ssh.connect()
    console.log("Connection established")
    
    // Replace this with the command you'd like to run
    const resp = await ssh.exec("whoami")
    console.log(resp)
    
    await ssh.close()
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo