Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Executes a command on a remote device. See SSH lib docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The SSH (Secure Shell) key-based authentication API allows you to execute commands on a remote server securely. With Pipedream, leverage this capability to automate server management tasks, execute deployment scripts, or gather data from your server infrastructure. By integrating with other apps on Pipedream, you can create seamless workflows that trigger actions on your servers in response to various events.
module.exports = defineComponent({
props: {
ssh: {
type: "app",
app: "ssh",
}
},
async run({steps, $}) {
const SSH2Promise = require('ssh2-promise')
const {
host,
port,
username,
privateKey,
} = this.ssh.$auth
const ssh = new SSH2Promise({
host,
port,
username,
privateKey,
})
await ssh.connect()
console.log("Connection established")
// Replace this with the command you'd like to run
const resp = await ssh.exec("whoami")
console.log(resp)
await ssh.close()
},
})