Integrate the Zendesk API with the Splynx API

Setup the Zendesk API trigger to run a workflow which integrates with the Splynx API. Pipedream's integration platform allows you to integrate Zendesk and Splynx remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Splynx#

Create Customer with Splynx API on New Ticket (Instant) from Zendesk API

Zendesk + Splynx

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Create Customer with Splynx API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Splynx

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Create Customer with Splynx API on Ticket Closed (Instant) from Zendesk API

Zendesk + Splynx

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Create Customer with Splynx API on Ticket Pending (Instant) from Zendesk API

Zendesk + Splynx

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Create Customer with Splynx API on Ticket Solved (Instant) from Zendesk API

Zendesk + Splynx

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Popular Zendesk and Splynx Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Splynx Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Customer with the Splynx API

Creates a new customer with the provided details. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Internet Service with the Splynx API

Creates a new internet service with specified details. See the documentation

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List Customers with the Splynx API

Get a list of your customers. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Splynx#

The Splynx API provides a gateway to manage and automate Internet Service Provider (ISP) tasks such as billing, networking, and customer management. By tapping into this API via Pipedream, you can create robust integrations and workflows that streamline operations, enhance customer service, and drive data-driven decisions. Pipedream's platform enables the connection of Splynx's features with hundreds of other apps without the need for extensive coding, facilitating task automation and data synchronization in real-time.

Connect Splynx#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    splynx: {
      type: "app",
      app: "splynx",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.splynx.$auth.subdomain}.splynx.app/api/2.0/admin/customers/customer`,
      headers: {
        "Authorization": `Splynx-EA (access_token=${this.splynx.$auth.oauth_access_token})`,
      },
    })
  },
})

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