The Splynx API provides a gateway to manage and automate Internet Service Provider (ISP) tasks such as billing, networking, and customer management. By tapping into this API via Pipedream, you can create robust integrations and workflows that streamline operations, enhance customer service, and drive data-driven decisions. Pipedream's platform enables the connection of Splynx's features with hundreds of other apps without the need for extensive coding, facilitating task automation and data synchronization in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
splynx: {
type: "app",
app: "splynx",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.splynx.$auth.subdomain}.splynx.app/api/2.0/admin/customers/customer`,
headers: {
"Authorization": `Splynx-EA (access_token=${this.splynx.$auth.oauth_access_token})`,
},
})
},
})
Automated Billing Notifications: Send automated billing reminders or payment confirmations by linking Splynx with communication platforms like Twilio or SendGrid. When Splynx triggers a billing event, a Pipedream workflow can capture this and send out an SMS or email to the customer.
Customer Support Ticketing Integration: Improve response times and customer service by connecting Splynx to a support ticketing system like Zendesk. When a new support request is created in Splynx, Pipedream can create a corresponding ticket in Zendesk, ensuring that all customer issues are tracked and resolved efficiently.
Network Status Updates on Slack: Keep your team informed of network incidents by using Pipedream to integrate Splynx with Slack. Set up a workflow that monitors Splynx for network alerts and automatically posts messages to a designated Slack channel, facilitating quick response and team collaboration.
Creates a new customer with the provided details. See the documentation
Creates a new internet service with specified details. See the documentation
Updates information of an existing customer. See the documentation
Splynx uses OAuth authentication. When you connect your Splynx account, Pipedream will open a popup window where you can sign into Splynx and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Splynx API.
Pipedream requests the following authorization scopes when you connect your account:
POST
https://{{custom_fields.subdomain}}.splynx.app/api/2.0/admin/auth/tokens
content-type: application/x-www-form-urlencoded
login={{custom_fields.login}}
&
password={{custom_fields.password}}
&
auth_type=admin
GET
https://{{custom_fields.subdomain}}.splynx.app/api/2.0/admin/auth/tokens/{{oauth.refresh_token}}