Integrate the Zendesk API with the Shipday API

Setup the Zendesk API trigger to run a workflow which integrates with the Shipday API. Pipedream's integration platform allows you to integrate Zendesk and Shipday remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Shipday#

Create Shipping Order with Shipday API on New Ticket (Instant) from Zendesk API

Zendesk + Shipday

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Create Shipping Order with Shipday API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Shipday

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Create Shipping Order with Shipday API on Ticket Closed (Instant) from Zendesk API

Zendesk + Shipday

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Create Shipping Order with Shipday API on Ticket Pending (Instant) from Zendesk API

Zendesk + Shipday

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Create Shipping Order with Shipday API on Ticket Solved (Instant) from Zendesk API

Zendesk + Shipday

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Popular Zendesk and Shipday Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Shipday Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Shipping Order with the Shipday API

Creates a new shipping order. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Shipday#

The Shipday API lets you manage and automate delivery operations seamlessly. By integrating with Pipedream, you can orchestrate workflows that trigger from various events, sync data between services, and automate notifications or order tracking. With Pipedream's serverless platform, you can craft custom workflows that react in real-time to changes in delivery statuses, new order placements, or updates from other integrated services. This flexibility allows businesses to enhance their delivery processes, improve customer communication, and streamline operations.

Connect Shipday#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shipday: {
      type: "app",
      app: "shipday",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.shipday.com/orders`,
      headers: {
        "Accept": `application/json`,
        "Authorization": `Basic ${this.shipday.$auth.api_key}`,
      },
    })
  },
})

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