Integrate the Zendesk API with the Senta API

Setup the Zendesk API trigger to run a workflow which integrates with the Senta API. Pipedream's integration platform allows you to integrate Zendesk and Senta remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Senta#

Create Client with Senta API on New Ticket (Instant) from Zendesk API

Zendesk + Senta

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Create Client with Senta API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Senta

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Create Client with Senta API on Ticket Closed (Instant) from Zendesk API

Zendesk + Senta

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Create Client with Senta API on Ticket Pending (Instant) from Zendesk API

Zendesk + Senta

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Create Client with Senta API on Ticket Solved (Instant) from Zendesk API

Zendesk + Senta

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Popular Zendesk and Senta Triggers#

New Client Created from the Senta API

Emit new event when a new client is created.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Job Overdue from the Senta API

Emit new event when a job becomes overdue.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Senta Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Client with the Senta API

Creates a new client. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Client with the Senta API

Updates an existing client. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Senta#

The Senta API allows you to automate and integrate practice management tasks within the Senta platform. Leveraging Pipedream's capabilities, you can create workflows that streamline client onboarding, automate communication, task management, and synchronize data with other services. With Pipedream's serverless platform, these workflows can be triggered by various events, such as incoming emails, schedule timings, or actions from other apps, offering a seamless way to enhance your practice management operations.

Connect Senta#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    senta: {
      type: "app",
      app: "senta",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.senta.$auth.subdomain}.senta.co/api/jobs`,
      headers: {
        "x-auth": `${this.senta.$auth.api_key}`,
        "accept": `application/json`,
      },
      params: {
        cid: `{{your_client_id}}`,
      },
    })
  },
})

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