Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Initiate the scraping process for a specific endpoint. See the documentation here.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Scrape-It.Cloud API allows you to automate the extraction of data from websites. It can parse, scrape, and retrieve content without the need for manual intervention. With this API on Pipedream, you can build workflows that trigger on various events and use the scraped data for numerous applications like data analysis, lead generation, and content aggregation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
scrape_it_cloud: {
type: "app",
app: "scrape_it_cloud",
}
},
async run({steps, $}) {
const data = {
"url": `https://pipedream.com`,
}
return await axios($, {
method: "post",
url: `https://api.scrape-it.cloud/scrape`,
headers: {
"Content-Type": `application/json`,
"x-api-key": `${this.scrape_it_cloud.$auth.api_key}`,
},
data,
})
},
})