Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Scrape-It.Cloud API

Setup the Zendesk API trigger to run a workflow which integrates with the Scrape-It.Cloud API. Pipedream's integration platform allows you to integrate Zendesk and Scrape-It.Cloud remarkably fast. Free for developers.

Start Scraping with Scrape-It.Cloud API on New Ticket (Instant) from Zendesk API
Zendesk + Scrape-It.Cloud
 
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Start Scraping with Scrape-It.Cloud API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Scrape-It.Cloud
 
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Start Scraping with Scrape-It.Cloud API on Ticket Closed (Instant) from Zendesk API
Zendesk + Scrape-It.Cloud
 
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Start Scraping with Scrape-It.Cloud API on Ticket Pended (Instant) from Zendesk API
Zendesk + Scrape-It.Cloud
 
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Start Scraping with Scrape-It.Cloud API on Ticket Solved (Instant) from Zendesk API
Zendesk + Scrape-It.Cloud
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Start Scraping with the Scrape-It.Cloud API

Initiate the scraping process for a specific endpoint. See the documentation here.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Scrape-It.Cloud

The Scrape-It.Cloud API allows you to automate the extraction of data from websites. It can parse, scrape, and retrieve content without the need for manual intervention. With this API on Pipedream, you can build workflows that trigger on various events and use the scraped data for numerous applications like data analysis, lead generation, and content aggregation.

Connect Scrape-It.Cloud

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    scrape_it_cloud: {
      type: "app",
      app: "scrape_it_cloud",
    }
  },
  async run({steps, $}) {
    const data = {
      "url": `https://pipedream.com`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.scrape-it.cloud/scrape`,
      headers: {
        "Content-Type": `application/json`,
        "x-api-key": `${this.scrape_it_cloud.$auth.api_key}`,
      },
      data,
    })
  },
})