Integrate the Zendesk API with the Reputation Lyncs API

Setup the Zendesk API trigger to run a workflow which integrates with the Reputation Lyncs API. Pipedream's integration platform allows you to integrate Zendesk and Reputation Lyncs remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Reputation Lyncs#

Add Customer with Reputation Lyncs API on New Ticket (Instant) from Zendesk API

Zendesk + Reputation Lyncs

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Add Customer with Reputation Lyncs API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Reputation Lyncs

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Add Customer with Reputation Lyncs API on Ticket Closed (Instant) from Zendesk API

Zendesk + Reputation Lyncs

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Add Customer with Reputation Lyncs API on Ticket Pending (Instant) from Zendesk API

Zendesk + Reputation Lyncs

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Add Customer with Reputation Lyncs API on Ticket Solved (Instant) from Zendesk API

Zendesk + Reputation Lyncs

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Popular Zendesk and Reputation Lyncs Triggers#

New Customer Added from the Reputation Lyncs API

Emit new event when a new customer is added to the system. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Reputation Lyncs Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Customer with the Reputation Lyncs API

Adds a new customer to the Reputation Lyncs platform. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Reputation Lyncs#

Reputation Lyncs offers an API that allows you to monitor and manage online reviews and ratings across various platforms. In Pipedream, this API can be harnessed to create powerful workflows that automate the process of tracking your business's reputation, responding to reviews, and analyzing sentiment across different review sites. Pipedream's serverless platform enables you to integrate these features with other apps seamlessly, triggering actions based on review data or updating dashboards with real-time insights.

Connect Reputation Lyncs#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    reputation_lyncs: {
      type: "app",
      app: "reputation_lyncs",
    }
  },
  async run({steps, $}) {
    const data = {
      "Apikey": `${this.reputation_lyncs.$auth.api_key}`,
    }
    return await axios($, {
      method: "post",
      url: `https://reputationlync.com/app/api/customer/validateApiKey`,
      headers: {
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

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