Integrate the Zendesk API with the Reddit API

Setup the Zendesk API trigger to run a workflow which integrates with the Reddit API. Pipedream's integration platform allows you to integrate Zendesk and Reddit remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Reddit#

Create Ticket with Zendesk API on New Comments by User from Reddit API

Reddit + Zendesk

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Create Ticket with Zendesk API on New comments on a post from Reddit API

Reddit + Zendesk

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Create Ticket with Zendesk API on New hot posts on a subreddit from Reddit API

Reddit + Zendesk

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Create Ticket with Zendesk API on New Links by User from Reddit API

Reddit + Zendesk

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Create Ticket with Zendesk API on New Links on a Subreddit from Reddit API

Reddit + Zendesk

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Popular Zendesk and Reddit Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Comments by User from the Reddit API

Emit new event each time a user posts a new comment.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New comments on a post from the Reddit API

Emit new event each time a new comment is added to a subreddit.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Reddit Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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List Comments in a Post with the Reddit API

List comments for a specific post. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Subreddits by Query with the Reddit API

List subreddits based on a search criteria. See the docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Reddit#

The Reddit API unlocks the potential to automate interactions with one of the largest online communities. With Pipedream, you can tap into the Reddit ecosystem to monitor trends, engage with audiences, or curate content. Whether it's tracking mentions of your brand, auto-posting to subreddits, or gathering data for analysis, the API offers a breadth of functionalities — from getting posts and comments to creating new threads and managing account settings.

Connect Reddit#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    reddit: {
      type: "app",
      app: "reddit",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://oauth.reddit.com/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.reddit.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

Building a Reddit Workflow with Pipedream

Almost four years ago I blogged about a demo I built using Reddit's API. The demo was a multi-user application that made use of Mongo for persistence and Passport.js for user authentication. You would login, select subreddit's to subscribe to, and then once a day it would email you the new posts from that subreddit. This was built in a "traditional" Node.js style with a server running full time to process requests. I thought it would be fun to build this again (although slightly different) using Pipedream's support for working with the Reddit API. I built two different versions of a simple workflow I'd like to share below.

Updating my Reddit Workflow with Pipedream

Back almost exactly a month ago, I blogged about using Pipedream to build a Reddit email report. The idea was that I wanted a daily email of posts from my subscribed subreddits for the past 24 hours of content. The implementation was a bit complex. I used one workflow to handle "get a days worth of content from subreddit" as a general "API" and another workflow connected to my authentication. It handles getting my subscriptions, hitting the API, and then generating the email. This worked well, but after a while of actually getting the email, I noticed some problems. So I decided to fix that.

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