Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a new campaign event occurs.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Displays a list of contacts in Postalytics. See the documentation
Send a postcard or letter with the capability of tracking delivery and response. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Postalytics API lets you automate direct mail marketing campaigns, manage contacts, and track results. By integrating Postalytics with Pipedream, you can build serverless workflows that leverage your marketing stack, sync data across platforms, and personalize your outreach efforts. You can trigger direct mail pieces based on customer behavior, update your CRM with mailing results, or create custom analytics dashboards.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
postalytics: {
type: "app",
app: "postalytics",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.postalytics.com/api/v1/contacts`,
auth: {
username: `${this.postalytics.$auth.api_key}`,
password: ``,
},
})
},
})