Integrate the Zendesk API with the Pipeline API

Setup the Zendesk API trigger to run a workflow which integrates with the Pipeline API. Pipedream's integration platform allows you to integrate Zendesk and Pipeline remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Pipeline#

Create Activity with Pipeline API on New Ticket (Instant) from Zendesk API

Zendesk + Pipeline

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Create Activity with Pipeline API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Pipeline

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Create Activity with Pipeline API on Ticket Closed (Instant) from Zendesk API

Zendesk + Pipeline

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Create Activity with Pipeline API on Ticket Pended (Instant) from Zendesk API

Zendesk + Pipeline

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Create Activity with Pipeline API on Ticket Solved (Instant) from Zendesk API

Zendesk + Pipeline

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Popular Zendesk and Pipeline Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Pipeline Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Activity with the Pipeline API

Creates a new activity associated with an existing person, company, or deal. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Company with the Pipeline API

Creates a new company in your Pipeline account. See the docs here

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Create Deal with the Pipeline API

Creates a new deal in your Pipeline account. See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Pipeline#

The Pipeline API on Pipedream enables you to design robust automations that streamline your sales and engagement processes. By leveraging this API, you can programmatically manage your sales pipeline, track email interactions, and book meetings automatically. Create triggers based on email events, update deals based on customer actions, or sync your sales data with other platforms for deeper analysis. With Pipedream's serverless architecture, you can create workflows that respond in real-time, ensuring your sales team has the freshest information at their fingertips.

Connect Pipeline#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pipeline: {
      type: "app",
      app: "pipeline",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pipelinecrm.com/api/v3/admin/users`,
      params: {
        api_key: `${this.pipeline.$auth.api_key}`,
      },
    })
  },
})

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