Integrate the Zendesk API with the Outreach API

Setup the Zendesk API trigger to run a workflow which integrates with the Outreach API. Pipedream's integration platform allows you to integrate Zendesk and Outreach remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Zendesk with Outreach#

Add Prospect to Sequence with Outreach API on New Ticket (Instant) from Zendesk API

Zendesk + Outreach

Try it

Add Prospect to Sequence with Outreach API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Outreach

Try it

Add Prospect to Sequence with Outreach API on Ticket Closed (Instant) from Zendesk API

Zendesk + Outreach

Try it

Add Prospect to Sequence with Outreach API on Ticket Pending (Instant) from Zendesk API

Zendesk + Outreach

Try it

Add Prospect to Sequence with Outreach API on Ticket Solved (Instant) from Zendesk API

Zendesk + Outreach

Try it

Popular Zendesk and Outreach Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

New Call Instant from the Outreach API

Emit new event when a call is created, updated, or deleted.

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

New Email Event (Instant) from the Outreach API

Emit new event when an email is created, updated, destroyed, bounced, delivered, opened or replied.

Try it

Popular Zendesk and Outreach Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Add Prospect to Sequence with the Outreach API

Adds an existing prospect to a specific sequence in Outreach. See the documentation

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Create Account with the Outreach API

Creates an account within Outreach. See the documentation

Try it

Create Prospect with the Outreach API

Creates a new prospect in Outreach. See the documentation

Try it

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Outreach#

The Outreach API offers extensive capabilities to automate sales engagement processes and integrate with other tools seamlessly on Pipedream. With this API, you can sync lead and prospect data, automate outreach campaigns, and trigger actions based on sales interactions. The API provides endpoints to manage prospects, accounts, opportunities, and more, offering a rich set of data for custom workflows.

Connect Outreach#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    outreach: {
      type: "app",
      app: "outreach",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.outreach.io/api/v2/accounts`,
      headers: {
        Authorization: `Bearer ${this.outreach.$auth.oauth_access_token}`,
        "Content-Type": `application/vnd.api+json`,
      },
    })
  },
})

Start for free — no credit card required

Watch a demo