Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Omnisend API

Setup the Zendesk API trigger to run a workflow which integrates with the Omnisend API. Pipedream's integration platform allows you to integrate Zendesk and Omnisend remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Contact Created from Omnisend API
Omnisend + Zendesk
 
Try it
Create Ticket with Zendesk API on New Order Completed from Omnisend API
Omnisend + Zendesk
 
Try it
Delete Ticket with Zendesk API on New Contact Created from Omnisend API
Omnisend + Zendesk
 
Try it
Delete Ticket with Zendesk API on New Order Completed from Omnisend API
Omnisend + Zendesk
 
Try it
Start Campaign with Omnisend API on New Ticket (Instant) from Zendesk API
Zendesk + Omnisend
 
Try it
New Contact Created from the Omnisend API

Emit new event each time a new contact is created in Omnisend.

 
Try it
New Order Completed from the Omnisend API

Emit new event for each new completed order in Omnisend.

 
Try it
New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Start Campaign with the Omnisend API

Starts a marketing campaign for selected subscribers. See the documentation

 
Try it
Trigger Custom Event with the Omnisend API

Trigger custom event to Omnisend. See the documentation

 
Try it
Update Contact with the Omnisend API

Modify subscriber information or update their subscription status. See the documentation

 
Try it

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Omnisend

Omnisend's API lets you automate email marketing by integrating with your e-commerce platform. You can sync subscriber lists, trigger personalized emails based on customer behavior, and track results. With Pipedream, you can seamlessly connect Omnisend to a plethora of other services, creating custom workflows. This means you can automate follow-ups, update databases, or kick off multi-step sequences with ease.

Connect Omnisend

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    omnisend: {
      type: "app",
      app: "omnisend",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.omnisend.com/v3/contacts`,
      headers: {
        "X-API-KEY": `${this.omnisend.$auth.api_key}`,
      },
    })
  },
})