Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Adds a new subscriber to the specified mailing list. If there is already a subscriber with the specified email address in the list, an update will be performed instead. The rate limit for this request is 10 requests per 10 seconds (*per API key). See the docs for more info.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Moosend API offers a robust platform for email marketing automation, enabling you to manage subscribers, email campaigns, and mailing lists. With its integration on Pipedream, you can automate workflows that respond to events in real-time, like new subscriber additions or campaign status updates. This seamless connection allows for the automation of tasks such as syncing subscriber data across platforms, triggering personalized email sequences, or generating detailed analytics reports by combining data from multiple sources.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
moosend: {
type: "app",
app: "moosend",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.moosend.com/v3/lists.json`,
params: {
apikey: `${this.moosend.$auth.api_key}`,
},
})
},
})