Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the KanbanFlow API

Setup the Zendesk API trigger to run a workflow which integrates with the KanbanFlow API. Pipedream's integration platform allows you to integrate Zendesk and KanbanFlow remarkably fast. Free for developers.

Create Task with KanbanFlow API on New Ticket (Instant) from Zendesk API
Zendesk + KanbanFlow
 
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Create Task with KanbanFlow API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + KanbanFlow
 
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Create Task with KanbanFlow API on Ticket Closed (Instant) from Zendesk API
Zendesk + KanbanFlow
 
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Create Task with KanbanFlow API on Ticket Pended (Instant) from Zendesk API
Zendesk + KanbanFlow
 
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Create Task with KanbanFlow API on Ticket Solved (Instant) from Zendesk API
Zendesk + KanbanFlow
 
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Task Created from the KanbanFlow API

Emit new event when a new task is created

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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Task Moved from the KanbanFlow API

Emit new event when a task is moved

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Task with the KanbanFlow API

Create a task (docs available on board settings)

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of KanbanFlow

The KanbanFlow API unlocks the potential for creating customized, automated workflows to enhance productivity and streamline task management. By tapping into this API via Pipedream, developers can craft serverless functions that interact with KanbanFlow boards, tasks, users, and time tracking features. These automations can range from syncing tasks across platforms to triggering notifications based on task updates.

Connect KanbanFlow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    kanbanflow: {
      type: "app",
      app: "kanbanflow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://kanbanflow.com/api/v1/users`,
      params: {
        apiToken: `${this.kanbanflow.$auth.api_token}`,
      },
    })
  },
})