Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Insites API

Setup the Zendesk API trigger to run a workflow which integrates with the Insites API. Pipedream's integration platform allows you to integrate Zendesk and Insites remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Analyze Business with Insites API on New Ticket (Instant) from Zendesk API
Zendesk + Insites
 
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Analyze Business with Insites API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Insites
 
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Analyze Business with Insites API on Ticket Closed (Instant) from Zendesk API
Zendesk + Insites
 
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Analyze Business with Insites API on Ticket Pending (Instant) from Zendesk API
Zendesk + Insites
 
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Analyze Business with Insites API on Ticket Solved (Instant) from Zendesk API
Zendesk + Insites
 
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New Analysis Complete from the Insites API

Emit new event when a new analysis is completed. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Analyze Business with the Insites API

Fetch a report from Insites based on the provided business details. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Insites

The Insites API offers a suite of tools for website testing and monitoring, enabling users to automate the process of checking website quality, performance, and compliance with SEO and accessibility standards. With Pipedream, you can harness this API to create workflows that trigger on events across your apps, perform actions based on website analysis results, and automate repetitive tasks that ensure your website maintains high standards for your users.

Connect Insites

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    insites: {
      type: "app",
      app: "insites",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.insites.com/api/v1/users`,
      headers: {
        "api-key": `${this.insites.$auth.api_key}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo