Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a new analysis is completed. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Fetch a report from Insites based on the provided business details. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Insites API offers a suite of tools for website testing and monitoring, enabling users to automate the process of checking website quality, performance, and compliance with SEO and accessibility standards. With Pipedream, you can harness this API to create workflows that trigger on events across your apps, perform actions based on website analysis results, and automate repetitive tasks that ensure your website maintains high standards for your users.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
insites: {
type: "app",
app: "insites",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.insites.com/api/v1/users`,
headers: {
"api-key": `${this.insites.$auth.api_key}`,
},
})
},
})