Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The HTML 2 PDF API allows you to convert HTML documents to PDFs. In Pipedream, you can integrate this API into workflows to automate document generation tasks. This can be incredibly useful for generating reports, invoices, or any other document where you start with HTML and need a PDF output. You can trigger these conversions with various events – like a new form submission, a scheduled trigger, or even updates in a database.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
html_2_pdf: {
type: "app",
app: "html_2_pdf",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.html2pdf.co.uk/`,
params: {
license: `${this.html_2_pdf.$auth.license_key}`,
url: `https://example.com`,
},
})
},
})