Integrate the Zendesk API with the Hostaway API

Setup the Zendesk API trigger to run a workflow which integrates with the Hostaway API. Pipedream's integration platform allows you to integrate Zendesk and Hostaway remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Hostaway#

Create Reservation with Hostaway API on New Ticket (Instant) from Zendesk API

Zendesk + Hostaway

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Create Reservation with Hostaway API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Hostaway

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Create Reservation with Hostaway API on Ticket Closed (Instant) from Zendesk API

Zendesk + Hostaway

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Create Reservation with Hostaway API on Ticket Pending (Instant) from Zendesk API

Zendesk + Hostaway

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Create Reservation with Hostaway API on Ticket Solved (Instant) from Zendesk API

Zendesk + Hostaway

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Popular Zendesk and Hostaway Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Message Received from the Hostaway API

Emit new event when a new message is received in Hostaway.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Reservation Created from the Hostaway API

Emit new event when a new reservation is created in Hostaway.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Hostaway Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Reservation with the Hostaway API

Creates a new reservation in Hostaway. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Task with the Hostaway API

Creates a new task in Hostaway. See the documentation

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Send Message To Guest with the Hostaway API

Send a conversation message to a guest in Hostaway. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Hostaway#

The Hostaway API allows for automation and integration with their property management platform. It provides endpoints for managing listings, bookings, messages, and more. On Pipedream, you can leverage these endpoints to create automated workflows that connect Hostaway with various other services, such as calendars, email, and messaging apps, or even custom functions for enhanced property management. Whether you're aiming to synchronize booking calendars or automate guest communication, the Hostaway API on Pipedream enables you to streamline operations and enhance guest experiences with ease.

Connect Hostaway#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    hostaway: {
      type: "app",
      app: "hostaway",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.hostaway.com/v1/users`,
      headers: {
        Authorization: `Bearer ${this.hostaway.$auth.oauth_access_token}`,
        "Cache-control": `no-cache`,
      },
    })
  },
})

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