Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Honeybadger API lets you tap into a real-time error tracking and monitoring service designed for web developers. It provides hooks to get notified about errors, track deployments, and manage error occurrences in your apps. With Pipedream, you can harness this API to automate responses to errors, synchronize error data across systems, and create customized alerts that feed into your team's communication channels or task management tools.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
honeybadger: {
type: "app",
app: "honeybadger",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.honeybadger.io/v2/projects`,
headers: {
"Accept": `application/json`,
},
auth: {
username: `${this.honeybadger.$auth.api_token}`,
password: ``,
},
})
},
})