Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Validate a Google reCAPTCHA request (v2 or v3). See docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Google reCAPTCHA API helps you detect abusive traffic on your website without any user friction. It does this by presenting CAPTCHA challenges to users they need to solve before submitting forms, ensuring these actions are not generated by bots. The API returns a score, helping you decide what action to take for your website: for instance, you might require further verification for low-scoring users. With Pipedream's ability to integrate with various APIs, you can create custom workflows that trigger upon the result of a reCAPTCHA verification, streamlining both security and user experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_recaptcha: {
type: "app",
app: "google_recaptcha",
}
},
async run({steps, $}) {
const data = {
"secret": `${this.google_recaptcha.$auth.secret}`,
"response": ``,
"remoteip": ``,
}
return await axios($, {
method: "post",
url: `https://www.google.com/recaptcha/api/siteverify`,
data,
})
},
})