Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Google Drive API
Setup the Zendesk API trigger to run a workflow which integrates with the Google Drive API. Pipedream's integration platform allows you to integrate Zendesk and Google Drive remarkably fast. Free for developers.
Popular Ways to Connect Zendesk with Google Drive#
Popular Zendesk and Google Drive Triggers#
Watches for changes to specific files, emitting an event any time a change is made to one of those files. To watch for changes to shared drive files, use the Changes to Specific Files (Shared Drive) source instead.
Watches for changes to specific files in a shared drive, emitting an event any time a change is made to one of those files
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Popular Zendesk and Google Drive Actions#
Add a sharing permission to the sharing preferences of a file or folder and provide a sharing URL. See the docs for more information
Create a copy of the specified file. See the docs for more information
Create a new file from a URL or /tmp/filepath. See the docs for more information
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Google Drive#
The Google Drive API on Pipedream allows you to automate various file management tasks, such as creating, reading, updating, and deleting files within your Google Drive. You can also share files, manage permissions, and monitor changes to files and folders. This opens up possibilities for creating workflows that seamlessly integrate with other apps and services, streamlining document handling, backup processes, and collaborative workflows.
Connect Google Drive#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_drive: {
type: "app",
app: "google_drive",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.google_drive.$auth.oauth_access_token}`,
},
})
},
})