Integrate the Zendesk API with the Firefish API

Setup the Zendesk API trigger to run a workflow which integrates with the Firefish API. Pipedream's integration platform allows you to integrate Zendesk and Firefish remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Firefish#

Create Ticket with Zendesk API on New Candidate Created from Firefish API

Firefish + Zendesk

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Create Ticket with Zendesk API on New Contact Created from Firefish API

Firefish + Zendesk

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Delete Ticket with Zendesk API on New Candidate Created from Firefish API

Firefish + Zendesk

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Delete Ticket with Zendesk API on New Contact Created from Firefish API

Firefish + Zendesk

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Unsubscribe Email with Firefish API on New Ticket (Instant) from Zendesk API

Zendesk + Firefish

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Popular Zendesk and Firefish Triggers#

New Candidate Created from the Firefish API

Emit new event when a new candidate is created. See the documentation

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New Contact Created from the Firefish API

Emit new event when a new contact is created. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Firefish Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Unsubscribe Email with the Firefish API

Removes a particular contact or candidate from all existing firefish email subscriptions. See the documentatio

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Firefish#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    firefish: {
      type: "app",
      app: "firefish",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.firefishsoftware.com/api/v1.0/contacts/search/`,
      headers: {
        Authorization: `Bearer ${this.firefish.$auth.oauth_access_token}`,
      },
    })
  },
})

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