Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Easyly API
Setup the Zendesk API trigger to run a workflow which integrates with the Easyly API. Pipedream's integration platform allows you to integrate Zendesk and Easyly remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with Easyly#
Popular Zendesk and Easyly Triggers#
Emit new event when an action is triggered in network leads. After creating the source, you need to register a Webhook on Easyly using the source's HTTP Endpoint. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Zendesk and Easyly Actions#
Allows a user to post a new lead to their Easyly account. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Easyly#
The Easyly API offers a suite of features aimed at simplifying complex tasks such as address validation, geocoding, and route optimization. With Pipedream's serverless platform, you can leverage this API to automate workflows that require address verification, coordinate mapping, or efficient route planning. The integration of Easyly with Pipedream allows you to set up triggers and actions without setting up a server, making it straightforward to incorporate real-time data processing and event-driven architectures into your applications.
Connect Easyly#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
easyly: {
type: "app",
app: "easyly",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.easyly.com/v1/leads/{{your_leads}}`, // Add in a valid lead ID here.
headers: {
Authorization: `Bearer ${this.easyly.$auth.api_key}`,
},
})
},
})
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