Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the DocumentPro API
Setup the Zendesk API trigger to run a workflow which integrates with the DocumentPro API. Pipedream's integration platform allows you to integrate Zendesk and DocumentPro remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with DocumentPro#
Popular Zendesk and DocumentPro Triggers#
Emit new event when a file request status changes. You can only create one webhook in a parser at a time.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Zendesk and DocumentPro Actions#
Uploads a document to DocumentPro's parser. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Connect DocumentPro#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
documentpro: {
type: "app",
app: "documentpro",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.documentpro.ai/v1/templates`,
headers: {
"x-api-key": `${this.documentpro.$auth.api_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies