Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a file is deleted from a DigitalOcean Spaces bucket
Emit new event when a ticket is added to the specified view
Emit new event when a file is uploaded to a DigitalOcean Spaces bucket
Emit new event when a ticket has changed to closed status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
DigitalOcean Spaces API permits you to manage object storage, allowing for the storage and serving of massive amounts of data. This API is great for backing up, archiving, and providing public access to data or assets. On Pipedream, you can use this API to automate file operations like uploads, downloads, and deletions, as well as manage permissions and metadata. You can integrate it with other services for end-to-end workflow automation.
import { S3 } from "@aws-sdk/client-s3";
import { ListBucketsCommand } from "@aws-sdk/client-s3";
export default defineComponent({
props: {
digitalocean_spaces: {
type: "app",
app: "digitalocean_spaces"
}
},
async run({ steps, $ }) {
console.log(this.digitalocean_spaces.$auth)
const s3Client = new S3({
forcePathStyle: false, // Configures to use subdomain/virtual calling format.
endpoint: `https://${this.digitalocean_spaces.$auth.region}.digitaloceanspaces.com`,
region: "us-east-1",
credentials: {
accessKeyId: this.digitalocean_spaces.$auth.key,
secretAccessKey: this.digitalocean_spaces.$auth.secret
}
});
const data = await s3Client.send(new ListBucketsCommand({}));
return data.Buckets;
},
})