Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the DigitalOcean Spaces API

Setup the Zendesk API trigger to run a workflow which integrates with the DigitalOcean Spaces API. Pipedream's integration platform allows you to integrate Zendesk and DigitalOcean Spaces remarkably fast. Free for developers.

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Create Ticket with Zendesk API on File Deleted from DigitalOcean Spaces API
DigitalOcean Spaces + Zendesk
 
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Create Ticket with Zendesk API on New File Uploaded from DigitalOcean Spaces API
DigitalOcean Spaces + Zendesk
 
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Delete Files with DigitalOcean Spaces API on New Ticket (Instant) from Zendesk API
Zendesk + DigitalOcean Spaces
 
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Delete Files with DigitalOcean Spaces API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + DigitalOcean Spaces
 
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Delete Files with DigitalOcean Spaces API on Ticket Closed (Instant) from Zendesk API
Zendesk + DigitalOcean Spaces
 
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File Deleted from the DigitalOcean Spaces API

Emit new event when a file is deleted from a DigitalOcean Spaces bucket

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New File Uploaded from the DigitalOcean Spaces API

Emit new event when a file is uploaded to a DigitalOcean Spaces bucket

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Files with the DigitalOcean Spaces API

Delete files in a bucket. See the docs.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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List Files with the DigitalOcean Spaces API

List files in a bucket. See the docs.

 
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Upload File /tmp with the DigitalOcean Spaces API

Accepts a file path starting from /tmp, then uploads as a file to DigitalOcean Spaces. See the docs.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of DigitalOcean Spaces

DigitalOcean Spaces API permits you to manage object storage, allowing for the storage and serving of massive amounts of data. This API is great for backing up, archiving, and providing public access to data or assets. On Pipedream, you can use this API to automate file operations like uploads, downloads, and deletions, as well as manage permissions and metadata. You can integrate it with other services for end-to-end workflow automation.

Connect DigitalOcean Spaces

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import { S3 } from "@aws-sdk/client-s3";
import { ListBucketsCommand  } from "@aws-sdk/client-s3";

export default defineComponent({
  props: {
    digitalocean_spaces: {
      type: "app",
      app: "digitalocean_spaces"
    }
  },
  async run({ steps, $ }) {
    console.log(this.digitalocean_spaces.$auth)
    const s3Client = new S3({
        forcePathStyle: false, // Configures to use subdomain/virtual calling format.
        endpoint: `https://${this.digitalocean_spaces.$auth.region}.digitaloceanspaces.com`,
        region: "us-east-1",
        credentials: {
          accessKeyId: this.digitalocean_spaces.$auth.key,
          secretAccessKey: this.digitalocean_spaces.$auth.secret
        }
    });

    const data = await s3Client.send(new ListBucketsCommand({}));
    return data.Buckets;
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo