Integrate the Zendesk API with the Databox API

Setup the Zendesk API trigger to run a workflow which integrates with the Databox API. Pipedream's integration platform allows you to integrate Zendesk and Databox remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Databox#

Send Custom Data with Databox API on New Ticket (Instant) from Zendesk API

Zendesk + Databox

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Send Custom Data with Databox API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Databox

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Send Custom Data with Databox API on Ticket Closed (Instant) from Zendesk API

Zendesk + Databox

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Send Custom Data with Databox API on Ticket Pended (Instant) from Zendesk API

Zendesk + Databox

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Send Custom Data with Databox API on Ticket Solved (Instant) from Zendesk API

Zendesk + Databox

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Popular Zendesk and Databox Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Databox Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Send Custom Data with the Databox API

Sends custom data. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Databox#

The Databox API enables you to create custom dashboards, integrating various data sources to track performance metrics in real-time. With Pipedream, you can leverage this API to automate the flow of data between Databox and other applications, creating bespoke monitoring solutions and data-driven workflows that save time and enhance insights.

Connect Databox#

import Databox from 'databox'

export default defineComponent({ 
  props: {
    databox: {
      type: "app",
      app: "databox",
    },
  },
  async run({steps, $}) {
    const client = new Databox({
      push_token: `${this.databox.$auth.token}`
    })
    return await new Promise((resolve) => client.metrics((metrics) => resolve(metrics)))
  }
})

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