Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Daffy API

Setup the Zendesk API trigger to run a workflow which integrates with the Daffy API. Pipedream's integration platform allows you to integrate Zendesk and Daffy remarkably fast. Free for developers.

Create Donation with Daffy API on New Ticket (Instant) from Zendesk API
Zendesk + Daffy
 
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Create Donation with Daffy API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Daffy
 
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Create Donation with Daffy API on Ticket Closed (Instant) from Zendesk API
Zendesk + Daffy
 
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Create Donation with Daffy API on Ticket Pending (Instant) from Zendesk API
Zendesk + Daffy
 
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Create Donation with Daffy API on Ticket Solved (Instant) from Zendesk API
Zendesk + Daffy
 
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New Donation Created from the Daffy API

Emit new event when a donation is created.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Donation with the Daffy API

Create a new donation. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Daffy

The Daffy API lets you drive charitable giving through its platform. With Pipedream, you can automate donations, manage donor data, and integrate charitable actions within your existing workflows. You can trigger actions based on diverse events, like donations or new user registrations, and connect with other apps to streamline and scale your impact.

Connect Daffy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    daffy: {
      type: "app",
      app: "daffy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://public.daffy.org/v1/users/me`,
      headers: {
        "X-Api-Key": `${this.daffy.$auth.api_key}`,
      },
    })
  },
})