Integrate the Zendesk API with the Customer.io API

Setup the Zendesk API trigger to run a workflow which integrates with the Customer.io API. Pipedream's integration platform allows you to integrate Zendesk and Customer.io remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Zendesk with Customer.io#

Add Customers to Segment with Customer.io API on New Ticket (Instant) from Zendesk API

Zendesk + Customer.io

Try it

Add Customers to Segment with Customer.io API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Customer.io

Try it

Add Customers to Segment with Customer.io API on Ticket Closed (Instant) from Zendesk API

Zendesk + Customer.io

Try it

Add Customers to Segment with Customer.io API on Ticket Pended (Instant) from Zendesk API

Zendesk + Customer.io

Try it

Add Customers to Segment with Customer.io API on Ticket Solved (Instant) from Zendesk API

Zendesk + Customer.io

Try it

Popular Zendesk and Customer.io Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

Try it

Popular Zendesk and Customer.io Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Add Customers to Segment with the Customer.io API

Add people to a manual segment by ID. You are limited to 1000 customer IDs per request. See the docs here

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Create or Update Customer with the Customer.io API

Creates or update a customer. See the docs here

Try it

Send Event To with the Customer.io API

Sends an event to Customer.io. See the docs here

Try it

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Customer.io#

Customer.io is a versatile automation tool that allows you to harness the power of email, SMS, and push notifications to create personalized customer experiences. With its comprehensive API, Customer.io enables you to track customer interactions, segment audiences, and trigger targeted communications based on user behavior and data. By leveraging Pipedream, you can easily connect Customer.io to various other services and APIs to automate complex workflows, synthesize data, and respond to events in real-time.

Connect Customer.io#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    customer_io: {
      type: "app",
      app: "customer_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://track.customer.io/api/v1/accounts/region`,
      auth: {
        username: `${this.customer_io.$auth.site_id}`,
        password: `${this.customer_io.$auth.api_key}`,
      },
    })
  },
})

Start for free — no credit card required

Watch a demo