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CONNECT APP

Build with Customer.io

Send Automated Messages. Deliver Results.

Marketing

  • API key

MCP

Give your agent Customer.io tools

Every Customer.io action is exposed as an MCP tool on Pipedream's remote server. Point a client at it with your end user's ID and Connect resolves that user's Customer.io account for each tool call — you store no tokens.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "customer_io",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run Add Customers to Segment:
const result = await mcp.callTool({
  name: "customer_io-add-customers-to-segment",
  arguments: {
    customerIds: ["Customer ID"],
    segmentId: "Segment ID",
  },
})

API PROXY

Call the Customer.io API directly

For an endpoint with no pre-built tool, the Connect proxy forwards your request to the Customer.io API with the connected user's credentials attached. You store no tokens and write no refresh logic.

const resp = await pd.proxy.get({
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  accountId: "apn_xxxxxxx",
  url: "https://track.customer.io/api/v1/accounts/region",
})

// Any allowed Customer.io endpoint works here. Pipedream attaches the
// connected account's credentials to the outgoing request.

SDK

Run Customer.io actions from your backend

Connect a user's Customer.io account once, then run Add Customers to Segment on their behalf from your own code — TypeScript, Python, or plain HTTP.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "customer_io-add-customers-to-segment",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    customer_io: { authProvisionId: "apn_xxxxxxx" },
    customerIds: ["Customer ID"],
    segmentId: "Segment ID",
  },
})

EVENTS

Customer.io triggers

Event sources your backend can deploy for users and receive through a webhook.

No Customer.io triggers are available yet.

MULTI-APP

Use Customer.io with other popular apps

Most products don't stop at one integration. Pair Customer.io with the other apps your users rely on, and ship use cases that span both.

REFERENCE

App details

Reference metadata for the Customer.io connector in the Pipedream registry.

App slug
customer_io
Authentication
API key
Categories
Marketing
Actions
4
Triggers
0
API proxy
Available