Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Convenia API

Setup the Zendesk API trigger to run a workflow which integrates with the Convenia API. Pipedream's integration platform allows you to integrate Zendesk and Convenia remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Create Leave Of Absence For Employee with Convenia API on New Ticket (Instant) from Zendesk API
Zendesk + Convenia
 
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Create Leave Of Absence For Employee with Convenia API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Convenia
 
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Create Leave Of Absence For Employee with Convenia API on Ticket Closed (Instant) from Zendesk API
Zendesk + Convenia
 
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Create Leave Of Absence For Employee with Convenia API on Ticket Pending (Instant) from Zendesk API
Zendesk + Convenia
 
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Create Leave Of Absence For Employee with Convenia API on Ticket Solved (Instant) from Zendesk API
Zendesk + Convenia
 
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New Dismissal from the Convenia API

Emit new event when an employee is dismissed.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Vacation Request from the Convenia API

Emit new event when there is a new vacation request at the company.

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Leave Of Absence For Employee with the Convenia API

Creates a new leave of absence for an employee. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Convenia

The Convenia API offers a suite of HR management functionalities, allowing for the automation of employee onboarding, payroll management, and other HR tasks. By integrating with Convenia via Pipedream, you can streamline HR operations, sync employee data across applications, and trigger actions based on various HR events. Pipedream's serverless platform facilitates the creation of complex workflows to interact with the Convenia API, enabling developers and HR professionals to build custom automations without managing infrastructure.

Connect Convenia

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    convenia: {
      type: "app",
      app: "convenia",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://public-api.convenia.com.br/api/v3/employees`,
      headers: {
        "token": `${this.convenia.$auth.api_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo