Integrate the Zendesk API with the ChartHop API

Setup the Zendesk API trigger to run a workflow which integrates with the ChartHop API. Pipedream's integration platform allows you to integrate Zendesk and ChartHop remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with ChartHop#

Create Employee with ChartHop API on New Ticket (Instant) from Zendesk API

Zendesk + ChartHop

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Create Employee with ChartHop API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ChartHop

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Create Employee with ChartHop API on Ticket Closed (Instant) from Zendesk API

Zendesk + ChartHop

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Create Employee with ChartHop API on Ticket Pending (Instant) from Zendesk API

Zendesk + ChartHop

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Create Employee with ChartHop API on Ticket Solved (Instant) from Zendesk API

Zendesk + ChartHop

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Popular Zendesk and ChartHop Triggers#

New Employee Created from the ChartHop API

Emit new event when a new employee is added to the organization. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Group Created from the ChartHop API

Emit new event when a new group is added to the organization. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Job Created from the ChartHop API

Emit new event when a new job is added to the organization. See the documentation

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Popular Zendesk and ChartHop Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation

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Create Employee with the ChartHop API

Adds a new employee to the system. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

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Search Organization with the ChartHop API

Return people, job, group, and field data for a particular org that match a provided search string. See the documentation

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Update Employee Details with the ChartHop API

Updates an existing employee's details. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect ChartHop#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    charthop: {
      type: "app",
      app: "charthop",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.charthop.com/v1/user/me`,
      headers: {
        Authorization: `Bearer ${this.charthop.$auth.api_token}`,
      },
    })
  },
})

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