Integrate the Zendesk API with the Campaign Monitor API

Setup the Zendesk API trigger to run a workflow which integrates with the Campaign Monitor API. Pipedream's integration platform allows you to integrate Zendesk and Campaign Monitor remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Campaign Monitor#

Add Subscriber with Campaign Monitor API on New Ticket (Instant) from Zendesk API

Zendesk + Campaign Monitor

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Add Subscriber with Campaign Monitor API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Campaign Monitor

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Add Subscriber with Campaign Monitor API on Ticket Closed (Instant) from Zendesk API

Zendesk + Campaign Monitor

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Add Subscriber with Campaign Monitor API on Ticket Pending (Instant) from Zendesk API

Zendesk + Campaign Monitor

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Add Subscriber with Campaign Monitor API on Ticket Solved (Instant) from Zendesk API

Zendesk + Campaign Monitor

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Popular Zendesk and Campaign Monitor Triggers#

New Bounce from the Campaign Monitor API

Emit new event when a campaign email bounces

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Email Open from the Campaign Monitor API

Emit new event when an email from a campaign is opened

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Subscriber Added from the Campaign Monitor API

Emit new event when a new subscriber is added to a specific list

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Popular Zendesk and Campaign Monitor Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Subscriber with the Campaign Monitor API

Creates a new subscriber on a specific list. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Smart Transactional Email with the Campaign Monitor API

Sends an intelligent transactional email to a specified recipient. See the documentation

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Unsubscribe with the Campaign Monitor API

Removes a subscriber from a mailing list given their email address. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Campaign Monitor#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    campaign_monitor: {
      type: "app",
      app: "campaign_monitor",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.createsend.com/api/v3.3/primarycontact.json`,
      headers: {
        Authorization: `Bearer ${this.campaign_monitor.$auth.oauth_access_token}`,
        "Content-Type": `application/json; charset=utf-8`,
      },
    })
  },
})

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