Integrate the Zendesk API with the Bash API

Setup the Zendesk API trigger to run a workflow which integrates with the Bash API. Pipedream's integration platform allows you to integrate Zendesk and Bash remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Bash#

Run Bash Code with Bash API on New Ticket (Instant) from Zendesk API

Zendesk + Bash

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Run Bash Code with Bash API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Bash

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Run Bash Code with Bash API on Ticket Closed (Instant) from Zendesk API

Zendesk + Bash

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Run Bash Code with Bash API on Ticket Pended (Instant) from Zendesk API

Zendesk + Bash

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Run Bash Code with Bash API on Ticket Solved (Instant) from Zendesk API

Zendesk + Bash

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Popular Zendesk and Bash Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Bash Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Run Bash Code with the Bash API

Run any Bash in a Pipedream step within your workflow. Refer to the Pipedream Bash docs to learn more.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Bash#

# $PIPEDREAM_STEPS file contains data from previous steps
cat $PIPEDREAM_STEPS | jq .trigger.context.id

# Write data to $PIPEDREAM_EXPORTS to return it from the step
# Exports must be written as key=value
echo foo=bar >> $PIPEDREAM_EXPORTS

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