Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Bandwidth API
Setup the Zendesk API trigger to run a workflow which integrates with the Bandwidth API. Pipedream's integration platform allows you to integrate Zendesk and Bandwidth remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Zendesk and Bandwidth Triggers#
Emits an event each time a message-received event is received at the source url
Emits an event each time an outbound message status event is received at the source url
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Bandwidth#
The Bandwidth API opens up a world of possibilities for integrating telecom services into your applications. Bandwidth specializes in voice, messaging, and 911 access, making it possible to programmatically send and receive text messages, orchestrate calls, and implement emergency call routing. Linking the Bandwidth API with Pipedream allows you to automate these telecom features with various triggers and actions from other apps, creating seamless and powerful workflows.
Connect Bandwidth#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bandwidth: {
type: "app",
app: "bandwidth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dashboard.bandwidth.com/api/accounts/${this.bandwidth.$auth.accountId}/applications`,
auth: {
username: `${this.bandwidth.$auth.username}`,
password: `${this.bandwidth.$auth.password}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies