Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Azure AI Vision API

Setup the Zendesk API trigger to run a workflow which integrates with the Azure AI Vision API. Pipedream's integration platform allows you to integrate Zendesk and Azure AI Vision remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Extract Text from Image with Azure AI Vision API on New Ticket (Instant) from Zendesk API
Zendesk + Azure AI Vision
 
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Extract Text from Image with Azure AI Vision API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Azure AI Vision
 
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Extract Text from Image with Azure AI Vision API on Ticket Closed (Instant) from Zendesk API
Zendesk + Azure AI Vision
 
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Extract Text from Image with Azure AI Vision API on Ticket Pending (Instant) from Zendesk API
Zendesk + Azure AI Vision
 
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Extract Text from Image with Azure AI Vision API on Ticket Solved (Instant) from Zendesk API
Zendesk + Azure AI Vision
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Extract Text from Image with the Azure AI Vision API

Extracts text from the provided image using Azure AI Vision OCR. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Azure AI Vision

The Azure AI Vision API provides powerful image analysis capabilities, enabling you to extract information and insights from your visual data. With this API, you can perform tasks like image classification, object detection, and OCR (Optical Character Recognition) to recognize text within images. Leveraging Pipedream, you can integrate these AI-powered insights into your workflows to create dynamic and automated processes.

Connect Azure AI Vision

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    azure_ai_vision: {
      type: "app",
      app: "azure_ai_vision",
    }
  },
  async run({steps, $}) {
    const data = {
      "url": `https://images.unsplash.com/photo-1528459199957-0ff28496a7f6`, //e.g. https://images.unsplash.com/photo-1528459199957-0ff28496a7f6
    }    
    return await axios($, {
      method: "POST",
      url: `${this.azure_ai_vision.$auth.endpoint}computervision/imageanalysis:analyze`,
      params: {
        "api-version": `2023-02-01-preview`,
        features: `read`, //e.g. read
      },
      headers: {
        "Ocp-Apim-Subscription-Key": `${auths.azure_ai_vision.subscription_key}`,
      },
      data,      
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo