Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Extracts text from the provided image using Azure AI Vision OCR. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Azure AI Vision API provides powerful image analysis capabilities, enabling you to extract information and insights from your visual data. With this API, you can perform tasks like image classification, object detection, and OCR (Optical Character Recognition) to recognize text within images. Leveraging Pipedream, you can integrate these AI-powered insights into your workflows to create dynamic and automated processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
azure_ai_vision: {
type: "app",
app: "azure_ai_vision",
}
},
async run({steps, $}) {
const data = {
"url": `https://images.unsplash.com/photo-1528459199957-0ff28496a7f6`, //e.g. https://images.unsplash.com/photo-1528459199957-0ff28496a7f6
}
return await axios($, {
method: "POST",
url: `${this.azure_ai_vision.$auth.endpoint}computervision/imageanalysis:analyze`,
params: {
"api-version": `2023-02-01-preview`,
features: `read`, //e.g. read
},
headers: {
"Ocp-Apim-Subscription-Key": `${auths.azure_ai_vision.subscription_key}`,
},
data,
})
},
})