Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Get the results of the specified simulation for an Alexa skill. See the documentation
Simulate a dialog from an Alexa-enabled device and receive the skill response for the specified example utterance. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Amazon Alexa API connects your Pipedream workflows to Alexa's smart capabilities, enabling you to build voice-driven interactions and extend the functionality of Alexa Skills. Interact with users through their Alexa devices, manage and update Skills, or harness Alexa's smart home control. With Pipedream's serverless platform, you can create complex workflows that respond to Alexa events, trigger actions in other services, or process voice commands for custom outcomes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
amazon_alexa: {
type: "app",
app: "amazon_alexa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.amazonalexa.com/v1/skills/{{your_skill_id}}/credentials`, //for testing: amzn1.ask.skill.94225570-3d93-4671-acb0-34160d640740
headers: {
Authorization: `Bearer ${this.amazon_alexa.$auth.oauth_access_token}`,
"Accept": `application/json`,
"Content-Type": `application/json`,
},
})
},
})