Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Converts text to audio using the Aivoov API. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
AiVOOV API offers speech recognition capabilities that enable you to convert audio into text, supporting various languages. This can be particularly useful for transcription services, content generation, and multilingual support systems. On Pipedream, you can leverage this API to create powerful serverless workflows that trigger upon receiving audio data, automatically transcribing it and connecting the output to countless other services for processing, analysis, or storage.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
aivoov: {
type: "app",
app: "aivoov",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://aivoov.com/api/v1/voices?provider=aws`,
headers: {
"X-API-KEY": `${this.aivoov.$auth.api_key}`,
},
})
},
})