Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the 46elks API
Setup the Zendesk API trigger to run a workflow which integrates with the 46elks API. Pipedream's integration platform allows you to integrate Zendesk and 46elks remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Zendesk and 46elks Triggers#
Emit new event when data related to your 46elks account changes, primarily used to keep an eye out for changes in account balance, name, or email. See the documentation
Emit new event instantly when an SMS is received by a specific number linked to your 46elks account. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Popular Zendesk and 46elks Actions#
Dials and connects two phone numbers using the 46elks service. See the documentation
Composes and sends an SMS message to a specified phone number. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of 46elks#
The 46elks API grants access to a powerful suite of telephony services including SMS, MMS, and voice calls. You can use Pipedream to automate interactions with this API, creating workflows that respond to incoming messages, initiate outbound communication, or integrate with other services for enhanced functionality. Whether you're setting up SMS alerts, automating voice responses, or facilitating customer support, the 46elks API on Pipedream can streamline these processes.
Connect 46elks#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
_46elks: {
type: "app",
app: "_46elks",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.46elks.com/a1/me`,
auth: {
username: `${this._46elks.$auth.username}`,
password: `${this._46elks.$auth.password}`,
},
})
},
})
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