Writer is generative AI purpose-built for business teams. World-class companies use Writer to unlock on-brand content at scale.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Writer API lets you automate content creation, ensuring your text adheres to certain style guides and writing rules. With Pipedream, you can build workflows integrating Writer to check grammar, enhance clarity, and maintain brand voice across various platforms. By connecting Writer with numerous apps supported by Pipedream, you can streamline content workflows, enforce consistency, and save time on content editing and approval processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
writer: {
type: "app",
app: "writer",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://enterprise-api.writer.com/user`,
headers: {
Authorization: `Bearer ${this.writer.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})