with Wrike and Freshdesk?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Wrike API on Pipedream exposes the robust task and project management features of Wrike, enabling you to automate workflows across various apps and services. With it, you can programmatically access and manipulate tasks, folders, projects, and users within Wrike. This API lends itself to a multitude of automation possibilities, like synchronizing project updates across platforms, streamlining notifications and reporting, or even managing resource allocation based on project workload.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wrike: {
type: "app",
app: "wrike",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.wrike.$auth.host}/api/v4/contacts`,
headers: {
Authorization: `Bearer ${this.wrike.$auth.oauth_access_token}`,
},
params: {
me: `true`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})