What do you want to automate

with WhatsApp Business and Teamwork Desk?

Prompt, edit and deploy AI agents that connect to WhatsApp Business, Teamwork Desk and 2,500+ other apps in seconds.

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Create Customer with Teamwork Desk API on New Message Sent from WhatsApp Business API
WhatsApp Business + Teamwork Desk
 
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Create Ticket with Teamwork Desk API on New Message Sent from WhatsApp Business API
WhatsApp Business + Teamwork Desk
 
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List Message Templates with WhatsApp Business API on New Customer Created from Teamwork Desk API
Teamwork Desk + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on New Customer Reply from Teamwork Desk API
Teamwork Desk + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on New Ticket Created from Teamwork Desk API
Teamwork Desk + WhatsApp Business
 
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New Message Sent from the WhatsApp Business API

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

 
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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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List Message Templates with the WhatsApp Business API

Lists message templates. See the docs.

 
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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Send Text Message with the WhatsApp Business API

Sends a text message. See the docs.

 
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Send Text Using Template with the WhatsApp Business API

Send a text message using a pre-defined template. Variables can be sent only as text. See the docs.

 
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Integrate the WhatsApp Business API with the Teamwork Desk API
Setup the WhatsApp Business API trigger to run a workflow which integrates with the Teamwork Desk API. Pipedream's integration platform allows you to integrate WhatsApp Business and Teamwork Desk remarkably fast. Free for developers.

Overview of WhatsApp Business

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Connect WhatsApp Business

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    whatsapp_business: {
      type: "app",
      app: "whatsapp_business",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.facebook.com/v15.0/${this.whatsapp_business.$auth.business_account_id}/phone_numbers`,
      headers: {
        Authorization: `Bearer ${this.whatsapp_business.$auth.permanent_access_token}`,
      },
    })
  },
})

Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo