Welcome
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Integrate the Welcome API with the Zendesk API
Setup the Welcome API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Welcome and Zendesk remarkably fast. Free for developers.
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Popular Welcome and Zendesk Triggers#
Emit new event when a new event is created in Welcome. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Connect Welcome#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
welcome: {
type: "app",
app: "welcome",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.experiencewelcome.com/api/v1/events`,
headers: {
Authorization: `Bearer ${this.welcome.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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