WebMerge
WebMerge is a document generation software solution that is designed to automate all paperwork processes.
Integrate the WebMerge API with the Zendesk API
Setup the WebMerge API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate WebMerge and Zendesk remarkably fast. Free for developers.
Popular WebMerge and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of WebMerge#
WebMerge is an API that automates the creation of PDFs, Word documents, Excel files, and more, by merging data into custom-built templates. With Pipedream, you can harness this functionality to create dynamic documents fueled by data from various sources. Think auto-generated reports from CRM leads, personalized contracts from form submissions, or automated invoices post-sale. Pipedream's serverless platform allows you to create intricate workflows that connect WebMerge with other apps, triggering document creation with real-time data.
Connect WebMerge#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
webmerge: {
type: "app",
app: "webmerge",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.webmerge.me/api/documents`,
auth: {
username: `${this.webmerge.$auth.api_key}`,
password: `${this.webmerge.$auth.api_secret}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})