Integrate the Wave API with the Zendesk API

Setup the Wave API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Wave and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Wave with Zendesk#

Create Customer with Wave API on New Ticket (Instant) from Zendesk API

Zendesk + Wave

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Create Customer with Wave API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Wave

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Create Customer with Wave API on Ticket Closed (Instant) from Zendesk API

Zendesk + Wave

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Create Customer with Wave API on Ticket Pending (Instant) from Zendesk API

Zendesk + Wave

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Create Customer with Wave API on Ticket Solved (Instant) from Zendesk API

Zendesk + Wave

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Popular Wave and Zendesk Triggers#

New Customer from the Wave API

Emit new event when an customer is created.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Invoice from the Wave API

Emit new event when an invoice is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Wave and Zendesk Actions#

Create Customer with the Wave API

Create a customer under a business. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Invoice with the Wave API

Create an invoice for a customer with one product. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Wave#

Wave is a financial software that simplifies accounting, invoicing, and receipt scanning for small businesses. With the Wave API, you can automate various financial tasks directly within Pipedream. You can create invoices, manage customers, process payments, and extract financial reports. Integrating Wave with Pipedream allows you to connect your accounting workflow with other apps, triggering actions based on financial events or scheduling regular financial operations.

Connect Wave#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    wave: {
      type: "app",
      app: "wave",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{
      user {
        id
        defaultEmail
      }  
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://gql.waveapps.com/graphql/public`,
      headers: {
        Authorization: `Bearer ${this.wave.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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