The AI and data platform that’s built for business-
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The WatsonX AI API offers a robust suite of AI capabilities from IBM, designed to integrate advanced machine learning and cognitive computing into various applications. With these APIs, you can enhance your apps with AI-driven features such as language understanding, speech to text conversion, and visual recognition. Using Pipedream, these capabilities can be seamlessly integrated into automated workflows, allowing you to connect WatsonX AI with other services and automate complex tasks efficiently.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
watsonx_ai: {
type: "app",
app: "watsonx_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.watsonx_ai.$auth.region}.ml.cloud.ibm.com/ml/v4/deployments`,
headers: {
Authorization: `Bearer ${this.watsonx_ai.$auth.oauth_access_token}`,
},
params: {
version: `2023-07-07`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})