What do you want to automate

with WATI and Freshchat?

Prompt, edit and deploy AI agents that connect to WATI, Freshchat and 2,900+ other apps in seconds.

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Add Contact with WATI API on New Conversation Started from Freshchat API
Freshchat + WATI
 
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Add Contact with WATI API on New Message Received from Freshchat API
Freshchat + WATI
 
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Fetch Conversation Details with Freshchat API on New Contact Created from WATI API
WATI + Freshchat
 
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Fetch Conversation Details with Freshchat API on New Incoming Message from WATI API
WATI + Freshchat
 
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List Agents with Freshchat API on New Contact Created from WATI API
WATI + Freshchat
 
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New Contact Created from the WATI API

Emit new event when a contact is created from an incoming WhatsApp message.

 
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New Incoming Message from the WATI API

Emit new event when there is an incoming message on your number.

 
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New Conversation Started from the Freshchat API

Emit new event when a new conversation is started for a user. See the documentation

 
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New Message Received from the Freshchat API

Emit new event when a new message is received in a conversation. See the documentation

 
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Add Contact with the WATI API

Adds a new contact on the WATI platform. See the documentation

 
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Fetch Conversation Details with the Freshchat API

Fetches details for a specific conversation. See the documentation

 
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List Agents with the Freshchat API

Lists all agents in Freshchat. See the documentation

 
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List Channels with the Freshchat API

Lists all channels in Freshchat. See the documentation

 
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Send WhatsApp Template Message with the WATI API

Enables sending of WhatsApp messages using a pre-approved template. See the documentation

 
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Integrate the WATI API with the Freshchat API
Setup the WATI API trigger to run a workflow which integrates with the Freshchat API. Pipedream's integration platform allows you to integrate WATI and Freshchat remarkably fast. Free for developers.

Overview of WATI

The WATI API allows you to power up your customer engagement by leveraging WhatsApp messaging. With Pipedream's capabilities, you can create serverless workflows that integrate WATI to automate personalized notifications, process inbound messages, and manage contacts. This can help scale your customer service, marketing campaigns, and streamline communications with WhatsApp's wide user base.

Connect WATI

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    wati: {
      type: "app",
      app: "wati",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.wati.$auth.api_endpoint}/api/v1/getContacts`,
      headers: {
        "Accept": `*/*`,
        "Authorization": `${this.wati.$auth.access_token}`,
      },
    })
  },
})

Connect Freshchat

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshchat: {
      type: "app",
      app: "freshchat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshchat.$auth.chat_url}/accounts/configuration`,
      headers: {
        Authorization: `Bearer ${this.freshchat.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo