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with Vivomeetings and Freshdesk?
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Popular Ways to Connect Vivomeetings with Freshdesk#
Popular Vivomeetings and Freshdesk Triggers#
Emit new event when a new VivoMeeting or webinar is created. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Vivomeetings and Freshdesk Actions#
Creates a new conference in VivoMeetings. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Fetches the recordings of a conference or webinar from VivoMeetings. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Vivomeetings#
The Vivomeetings API allows developers to integrate real-time video conferencing capabilities into their applications. With this API, users can create, manage, and customize video meetings directly through the Pipedream platform. Utilizing Pipedream's serverless execution model, you can interface with the Vivomeetings API to automate meeting setups, dynamically manage participants, and harness data from meeting events for analytics or enhanced user experiences.
Connect Vivomeetings#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
vivomeetings: {
type: "app",
app: "vivomeetings",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `${this.vivomeetings.$auth.url}/enterprise_api/subscription/fetch_products`,
headers: {
Authorization: `Bearer ${this.vivomeetings.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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