What do you want to automate

with Vida and Zoho Desk?

Prompt, edit and deploy AI agents that connect to Vida, Zoho Desk and 2,500+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Add Context with Vida API on New Account from Zoho Desk API
Zoho Desk + Vida
 
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Add Context with Vida API on New Agent from Zoho Desk API
Zoho Desk + Vida
 
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Add Context with Vida API on New Contact from Zoho Desk API
Zoho Desk + Vida
 
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Add Context with Vida API on New Ticket Attachment from Zoho Desk API
Zoho Desk + Vida
 
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Add Context with Vida API on New Ticket Comment from Zoho Desk API
Zoho Desk + Vida
 
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New Conversation (Instant) from the Vida API

Emit new events after completion of any communication handled by your Vida AI agent, be it a call, text, or email.

 
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New Incoming Conversation (Instant) from the Vida API

Emit new event when an incoming call or message is received before answered by an agent. Useful for providing context about the caller or messenger to your agent before response.

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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Add Context with the Vida API

Uploads additional context for a conversation with your AI agent. Helpful when integrating data from external CRMs. See the documentation

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Create Contact with the Zoho Desk API

Creates a contact in your help desk portal. See the docs here

 
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Integrate the Vida API with the Zoho Desk API
Setup the Vida API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate Vida and Zoho Desk remarkably fast. Free for developers.

Connect Vida

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    vida: {
      type: "app",
      app: "vida",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.vida.dev/api/v2/listAccounts`,
      params: {
        token: `${this.vida.$auth.api_token}`,
      },
    })
  },
})

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo